Shipping policy
Shipping Policy
Last updated: 25 June 2026
Where We Ship We currently ship to addresses within the United Kingdom. We are working to expand our delivery coverage to Europe and will update this policy accordingly.
Processing Time Orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays). You will receive a confirmation email with tracking details once your order has been dispatched.
Delivery Times Once dispatched, estimated delivery times are:
- Standard UK Delivery: 3–7 business days
- Express UK Delivery (where available): 1–2 business days
Please note that delivery times are estimates and may vary during peak periods.
Shipping Costs Shipping costs are calculated at checkout based on your order and selected delivery method. Free shipping may be available on qualifying orders — any applicable promotions will be displayed at checkout.
Tracking Your Order Once your order has been dispatched, you will receive an email containing your tracking number. You can use this to monitor your delivery via the carrier's website.
Delays We are not responsible for delays caused by customs, courier issues, or circumstances beyond our control. If your order has not arrived within the estimated timeframe, please contact us and we will investigate promptly.
Lost or Damaged Items If your item arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date at [your contact email]. We will work to resolve the issue as quickly as possible.
Contact Us For any shipping enquiries, please reach out via our contact page or email us directly.